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Oklahoma City Bombing Final Report Fire Department Customer Services Company Officer Company Officer Study Guide
Fire Officer I & II Curriculums Fire Service Assessment Managing Fire Services Fire Services Today
Mental Aspects of Performance Fire Service Instructor Sourcebook of Training Evolution Incident Safety Officer
Public Safety Officer Effective Supervisory Practices Skull Sessions Occupational Safety
The Future of Volunteer Services Fire Fighting Strategy and Tactics When in doubt, lead! Initial Reports
CD-ROM



Item 35942
$17.50
City of Oklahoma City
Alfred P. Murrah Federal Building Bombing
April 19, 1995
Final Report

The City's Final Report on the Alfred P. Murrah Federal Building Bombing contains a comprehensive narrative of the events from 9:02 a.m. on April 19, 1995, to the conclusion of the rescue and recovery effort on May 4, 1995, as well as information on follow-up work including recovery of disaster expenses from FEMA and the establishment of the Mayor's Memorial Task Force. Twelve appendices provide detailed information on Fire, Police, Emergency Medical Services, and USAR task force responses, disaster communications, and the work of other City departments and of the relief agencies. A detailed chronology places all events and activities in precise time frames. Maps, photographs, and drawings illustrate various topics surrounding the events of the Murrah Building disaster.
1st Edition (1996), Fire Protection Publications 400 pp.
ISBN 0-87939-130-8


Item 35918
$25.00
Essentials of FIRE DEPARTMENT CUSTOMER SERVICE
by Alan Brunacini

The first of its kind, this text explains the application of commonsense customer service concepts to the fire service. Written in a humorous conversational style, Chief Alan Brunacini of the Phoenix Fire Department provides the reader with an enjoyable reading experience and vital information on how we can better serve our customers. Essentials of Fire Department Customer Service is basic reading for every firefighter, officer, and administrator.
1st Edition (1996), Fire Protection Publications131 pp.
ISBN 0-87939-127-8



Item 35257
$30.00
Fire Department COMPANY OFFICER- 3rd edition

This updated text addresses the requirements of Levels I and II of NFPA 1021, Standard for Fire Officer Professional Qualifications. Company Officer is written for the first line supervisors, and those who aspire to be, in emergency response organizations from the he smallest volunteer company to the largest metropolitan fire department. The text includes: discussions of government and fire department structure, the roles, responsibilities, and legal liability of first line supervisors, as well as traditional and contemporary concepts of leadership and supervision. Also discussed are public education, labor relations, budgeting, communications, fire prevention and suppression, and firefigher safety health.


Item 35457
$14.00
STUDY GUIDE For IFSTA Fire Department COMPANY OFFICER 3rd Edition

This study tool helps students prepare for testing with matching, multiple choice, true/false, and identify, list and distinguish questions. It is written in conjunction with Fire Department COMPANY OFFICER. (1991) 243 pp.
ISBN 0-87939-096-4


FIRE OFFICER I AND FIRE OFFICER II
Curriculum Packages
Produced by Maryland Fire and Rescue Institute
The Fire Officer I and Fire Officer II curriculum packages were designed to provide aspiring officers and officer candidates with an educationally sound, objective-based course of instruction.

COMPLETE FIRE OFFICER I AND II
Curriculum Packages
Item 35914
$800.00


FIRE OFFICER I Curriculum

Fire Officer I addresses the NFPA 1021 standard, 1992 edition. This 60-hour course of instruction is designed to help the company officer command the initial response and to manage numerous aspects associated with the daily operations of the fire company. Special emphasis is given to the implementation and applicability of the Incident Command System.

Topics include:
  • Role of fire officer
  • Fire officer's responsibility in facing compliance
  • Accountability issues
  • Managing safety and wellness of fire service personnel
  • Quality management
  • Public fire safety education
  • Progressive discipline and performance appraisals
  • Building collapse
  • Fire cause determination
  • Developing effective communication skills
  • Incident command system
Fire Officer I also includes 562 slides, an audiocassette, and black-and-white transparency masters.
Fire Officer I
1st Edition (1996)
Item 35928
$515.00


Fire Officer I Instructor's Guide
Item 35998
$115.00
Fire Officer I Student Manual
Item 35929
$20.00


FIRE OFFICER II Curriculum

The Fire Officer II curriculum was developed as a natural progression of the Fire Officer I curriculum. It, too, addresses NFPA 1021, 1992 edition. This 42-hour course targets the administrative and operational aspects associated with the daily routine of a company level officer. Fire Officer II also takes the component structures of the incident command system and develops the tactics and strategies necessary to conclude a successful emergency incident. Includes black-and-white transparency masters.

Topics include:
  • Human resource management
  • Managing affirmative action
  • Influence and impact of government agencies
  • Appraisal process
  • Budgetary process
  • Strategic planning for emergency operations
  • Information management systems
  • Fire safety inspection and public fire education

Fire Officer II
1st Edition (1996)
Item 35930
$315.00


Fire Officer II
Student Manual

Item 35931
$20.00


Item 35597
$21.95
Preparing for Fire Service Assessment Centers
by Patrick T. Maher and Richard S. Michelson
Written for the engineer or officer who will be facing an assessment center. This book makes you aware of what the assessment center is and what behaviors are assessed. Topics include oral and written presentations, emergency simulation exercise, interview techniques, and general concepts of performance.
1st Edition (1992), Fire Publications Inc.115 pp.
ISBN 0-941943-04-06


Item 35184
$38.95
Managing Fire Services
Produced by International City Management Association
An excellent textbook for managers, chief officers, and students in fire science. Offers guidance on policy issues and decision making in areas ranging from planning and budgeting to alternative delivery modes. Includes an overview of fire protection systems, evaluating fire protection, resource management, legal aspects and labor relations, emergency management and services, and fire prevention and code administration.
2nd Edition (1988) 506 pp.
ISBN 0-87326-078-3


Item 36006
$23.95
Fire Services Today: Managing a Changing Role and Mission
Written for the fire chief, fire service manager, local government administrator, and assistant administrator, Fire Services Today: Managing a Changing Role and Mission, brings you up-to-date information on the revolutionary changes affecting this critical function. It includes lessons learned in the Oklahoma City bombing; expert perspectives on changes in funding; regulatory compliance; tips on training; practical advice for dealing with an OSHA inspection; and much more.
1st Edition (1996), ICMA 240 pp.
ISBN 0-87326-109-7


Item 35596
$27.00
The M.A.P. - Mental Aspects of Performance (MAP) for Firefighters
by Gary Mack and the Phoenix Fire Department
A mental fitness program designed to help you develop emotional muscle and mental toughness. The book contains explanations, charts, illustrations, and exercises for growth, attention, motivation, energy, thought, image, performance, and self.
1st Edition (1991), Phoenix Fire Department 111 pp.



Item 36361
$30.00

Fire and Emergency Services INSTRUCTOR
This updated text meets the NFPA 1041 Instructor standard and provides information for all phases of the instruction process. Fire and Emergency Services Instructor includes: how to prepare and teach a lesson, how to plan and develop a course, and how to manage a training program. Also included: Guidelines to critical elements or procedures, case studies clarifying instructional issues, tip boxes highlighting ideas and suggestions, expanded glossary, and detailed appendix.
6th Edition (1990) 326 pp.
ISBN 0-87939-087-5



Item 35817
$29.00
The SOURCEBOOK For Fire Company TRAINING EVOLUTIONS
by Mike Wieder
This handy reference provides volunteer and career training officers and company officers with ideas for presenting weekly or monthly training sessions. The book contains plans for more than 50 different training sessions. Each session contains information on the standards that are covered, equipment that is needed, outlines for the presentations and practical exercises, and a listing of pertinent resources and training materials. The sessions cover basic fire fighting, apparatus operation, company evolutions, indoor sessions that can be used on rainy days, and competitive exercises with practical training value.
1st Edition (1994), Fire Protection Publications 235 pp.
ISBN 0-87939-116-2


Item 35916
$250.00
Incident Safety Officer
Produced by Action Training Systems
A complete training program. Discusses compliance with NFPA 1521 and OSHA regulations regarding utilization of an on-scene safety officer. This complete training package includes all the materials necessary to provide a 4-hour (two 2-hour sessions) program that prepares officers and firefighters to work together to promote safety at every emergency scene.

The program covers:
  • The function of the safety officer in the IMS or ICS system
  • Roles and responsibilities of the incident safety officer
  • Characteristics of an effective safety officer
  • Risk assessment at the emergency scene

The Incident Safety Officer program materials include:

  • Two 20-minute videos
  • A step-by-step lesson plan
  • Overhead transparency masters
  • Student work sheets for program activities


Item 35644
$150.00
Public Information Officer
Produced by Action Training Systems
Recent events have clearly shown the power of the media on public opinion. This hands-on training program provides you with all the materials necessary to train everyone in how to affect positive media relations for your department. The four-hour program shows what needs to be done and how to do it.

The program covers:
  • The role of the public information officer
  • Public disclosure laws
  • Media relations
  • Writing press releases and conducting press briefings
  • Handling emergency scene responsibilities

The Public Information Officer program includes:

  • One 20-minute video
  • A step-by-step lesson plan
  • Overhead transparency masters
  • Student work sheets for program activities


Save by buying the Incident Safety Officer and the Public Information Officer videos as a set.
Item 35951
$350.00


Item 35901
$29.95
Effective Supervisory Practices
Produced by International City Management Association
A blueprint for fashioning a personal approach to supervision. Text provides general information such as the supervisor's job, basic supervision skills, and leadership. Includes specifics such as the changing work environment, managing change, coaching, organizing for results, discipline and grievances, controlling losses, and working with a budget.
3rd Edition, (1984)
215 pp.
ISBN 0-87326-042-2


Skull Sessions Volume III
Produced by Fire Publications, Inc.
48 simulated incidents to help you expand your in-station training sessions. You can work problems concerning incident management within the framework of your own resources, policies, and procedures. Each incident has a diagram and includes the situation, conditions, and special problems. Situations cover hazardous materials, residential and commercial buildings, EMS, and rescue.
Skull Sessions-Volume III 1st Edition, (1996 ) 100 pp.
Item 35938
$40.00



Item 35447
$35.00
Fire Department Occupational SAFETY
Addresses NFPA 1500, Fire Department Occupational Safety and Health Program; NFPA 1521, Standard for Fire Department Safety Officer; NFPA 1001, Standard for Fire Fighter Professional Qualifications (safety); also references numerous OSHA regulations. Safety embraces such topics as establishing and implementing a safety program, physical fitness, and health considerations. It covers safety in training, emergency scene safety, and fire station safety. Lists OSHA regional offices, a safety checklist, and review questions with answers.
2nd Edition (1991) 366 pp.
ISBN 0-87939-097-2


Item 36207
$10.00
Fatigue: Sleep Management During Disasters and Sustained Operations
Robert J. Koester
This book applies to anyone who has ever functioned without enough sleep on the job. Like air and water, sleep plays an important part in on-the-job performance. Koester looks at sleep strategies and rhythms, morning and evening people, medical implications, effects of sleep loss, and optimizing sleep. Learn how better sleeping habits enhance safety in the workplace.
Item 36195
$10.00


Item 35939
Reduced price!
$15.00
The Future of Volunteer Fire and Rescue Services: Taming the Dragons of Change
by Drs. Ken Perkins and John Benoit
The challenges facing volunteer fire departments continue to grow. To help volunteer departments meet these challenges, this book examines in depth such issues as organization, fund-raising, civil litigation, recruitment difficulties, consolidation, and emergency medical services. A great reference book for fire chiefs and administrative officers.
1st Edition (1996), Fire Protection Publications 259 pp.
ISBN 0-87939-131-6




Item 36313
$30.00
Fire Fighting Strategy and Tactics
by Harry Carter, Ph.D
Every emergency is unique, yet familiar. This text allows the reader to achieve a successful outcome. It will take you through the eight steps of size up, from the smallest dumpster fire to a block sized inferno. Fire Fighting Strategy and Tactics will assist you in making smarter and quicker decisions.
1st Edition (1998)


Item 36195
$50.00
Legal Aspects of the Fire Service
by Lawrence J. Hogan
This text offers fire personnel a general overview of legal matters affecting the fire industry today. Topics include introduction to the law and the legal system, anatomy of lawsuit, criminal law, arson, and more.
Item 36195
$50.00



Item 36312
$12.50

When in Doubt, Lead! The Leader's Guide to Enhanced Employee Relations
By Chief Dennis Compton
Chief Compton, one of the foremost figures in fire personnel management, provides insightful leadership information in this manual. Chapters include: discussion on teams,. making organizational connections, evaluations, labor/management dealings and more. The text is designed in an easy to read format. This book is a must for the manager wanting to work together to make the most of his department.
Item 36312
$12.50


Item 36142
$29.95

Initial reports CD-ROM
by Virtual Sights & Graphics
Initial Reports Volume I is designed to teach fire department personnel consistency and confidence in giving an on-the-scene report. It teaches how to assess and communicate information pertinent to the six benchmarks of "on-the-scene reports." Initial Reports Volume I is directed to individual, paid, volunteer, and student firefighters. Benefits of this program are:
  • Self-paced learning
  • Scenarios that provide a wide variety of practice situations that can be used at home, school, or the station
  • Usability ( easy to follow)
  • Interactive interface with pictures, sound, and video.
Minimum requirements: Windows™ 3.1 or Windows™ 95, PC 486 DX2/66, 2x CD-ROM drive, 7 MB available RAM, and sound card.